Stop code: 0xc00002e2 - Your device ran into a problem and needs to restart - Windows server domain controller boot error
In this post, I describe how to fix the blue screen error with stop code 0xc00002e2 which can occur when booting a Windows server domain controller:
Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.
Stop code: 0xc00002e2
Cause
This issue can occur when booting a Windows server domain controller after a Windows update has been installed.
EDIT: This issue can also occur after deleting snapshots for a virtual machine in VMware Workstation.
Resolution
Fortunately, this issue can be fixed so the server can be successfully booted again.
To resolve the issue:
1. The server should automatically restart and take you to the Choose an option screen.
2. Select Troubleshoot:
3. On the Advanced Options screen, select Startup Settings.
4. Press the Restart button.
5. On the Advanced Boot Options screen, select Directory Services Repair Mode:
6. Login to Windows using your Active Directory restore mode password
7. Open a Command Prompt
8. Run the following command ntdsutil
9. Then activate instance ntds
10. Then files
11. Then integrity
12. Check for the following error:
Could not initialize the Jet engine: Jet Error -501.
Failed to open DIT for AD DS/LDS instance NTDS. Error -2147418113.
13. To resolve the issue, type quit then quit again to exit the ntdsutil
14. Then type the following command to delete the log files in the ntds directory (ensure you have a backup first):
del c:\windows\ntds\*.log
Related Posts
Credit to David Homer for figuring out the resolution to this issue! Read his original post here: https://david-homer.blogspot.com/2023/04/blue-screen-error-0xc00002e2-on-windows.html
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