LG TV This app will now restart to free up more memory

This post describes how to fix the error "This app will now restart to free up more memory" which can occur when using apps such as Netflix on an LG TV after just a few minutes of use.

Resolution

To resolve the issue, unplug the TV then press the on/off button for 10 seconds.  Wait a further 20 seconds then plug the TV back in and turn it back on. Apps should now run without the error.

Edit: I didn't have to do this myself but one person who has left a comment said that clearing all browsing data worked for them.  I have written a post explaining how to do this: LG TV Clear All Browsing History Data.

Edit: A few other people have also suggested turning off quick start in settings (and if it's already off, turn it on then off again).  I have written a post explaining how to do this: LG TV turn off Quick Start in settings

Related Posts

Comments

  1. 26 May 2020 - having the same problem and the above solution works.

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  2. I have to do this every time I use my tv it is not a permanent fix for the problem.

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    Replies
    1. This was a permanent fix in my case. Please let me know if you find a permanent fix in your case and what that fix is.

      Delete
  3. Replies
    1. On my TV, the on/off button is located to the right of the screen, on the side, as you face the screen.

      Delete
  4. I tried this on my LG 82 inch tv but issue is still persist.uninstalled all smart apps which comes with TV .it still popup even using fire stick every 2-3 hours once.

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    Replies
    1. Thanks for the information Sudhakara. Please comment again if you find a solution on your LG 82 inch TV and I will update my post.

      Delete
  5. I have a 55, had the same issue only with Netflix for the past couple of months... Prime is fine.... I just unplugged mine...only one button on the TV itslef, that I can find, directly under the centre of the screen, held it in 10 seconds, turned the TV on then off again held the on / off on the remote 10 seconds, back on now since I've began typing this and netflix seems fine.. Hail hail to the gentleman.. Good luck

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  6. LG should resolve this problem . No excuse.

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    Replies
    1. You are right, and almost a year later, the problem isn't solved. Neither has LG developed the app for dplay, as they promised back in 2017. I'll never buy anything from these arrogant people again. It will be Samsung.

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  7. No problem with mine since.

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  8. This did not resolve my issue. The bios was definitely reset. Also if I try to access LG settings while an app is running it will happen guaranteed.

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  9. Ready to trash this TV. Nothing but connectivity issues. I will never buy another LG product again.

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    Replies
    1. Switch off quick start in your settings , if it's off then switch on then switch off . That works on lg televisions

      Delete
  10. It's not a 'permanent' fix if you have to do this every time. Happens to me on Disney+

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    Replies
    1. I only had to do this once and the problem has not occurred again for me. Please post back if you find a permanent fix in your case.

      Delete
  11. Howard, I appreciate the info, but in my case it does not work either. I'm using a 42-in LG that's about 2 years old. The wireless portion went out in about 6 months. It hasn't worked since. I'm not using any kind of Netflix or cable or anything, just digital rabbit ears. I tried the "hold the on button for 10 seconds" method, and it worked until I restarted my TV. I still have to do it every time I restart. I'm with the other poster, never again will I buy another LG product. Garbage.

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    Replies
    1. Sorry to hear the fix doesn't work for you Everlong. Please do post back if you find an alternative solution!

      Delete
  12. I am having the same problem with the memory with sling tv.as far as the wifi goes i had that problem also and had to take the back of the tv off and un kink the wifi connection now wifi is fine.but have not been able to fix the memory issue.mine is an LG 60 inch smart tv.

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  13. https://www.support.com/how-to/how-to-fix-out-of-memory-error-on-an-lg-smart-tv-10770 I just tryed this and so far this is working for my memory issue you might try this.

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    Replies
    1. Thanks for this. I've added it to my post.

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    2. I have cleared the cache as the LG support recommends to clear the cache and it doesn't work Very frustrating when trying to watch items on other apps.

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  14. This is so incredibly aggravating! I have to do this 2 or 3 times a day everyday! I'm not using any of the apps on the TV, just regular satellite channels through DirecTV!

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    Replies
    1. Sorry to hear that. Please do reply if you find a permanent solution.

      Delete
  15. Press the swich on off under the tv until the tv restart.then enter to the menu and disable quick stàrt from the settings of tv

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  16. Go to settings turn off quick start , if it's off turn on then off. This has sorted out the free up memory message 👍🤸‍♀️🤜🤛

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  17. LG TV, I've unplugged tv and pressed on/ off button I've done this several times, problem persists. Going to try the quick start procedure.

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  18. I just did all three. Unplugged and held on/off, cleared the cache, and turned off quick start. Fingers crossed! This TV has been just find for the 5 years we’ve had it, this is the first issue I’ve ever had. I will definitely buy another LG. I appreciate finding this fix. Thank you!

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  19. Unplugged tv, waited 30 sec then plugged back in and viola! Thanks Mr Simpson!

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  20. Unplugging the TV and pressing the power button for 10 seconds worked, the issue was fixed. This process evidently resets the memory of the TV, thereby allowing apps to run properly again. *Please note: For the LG 49UH6030, the power button is located along the bottom edge of the TV in the center of the TV. You have to feel for the button, you won't be able to see it. Thank you.

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  21. None of these recommendations helped my TV. YouTube app restarts about every 30 minutes.

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    Replies
    1. Thanks for the information DJ. Please do post back if you find a solution.

      Delete
  22. i did the same procedure but still has the same problem when i use the lg smart tv youtube app. Netflix app on lg smart tv does not have this issue. which makes me puzzle.
    one more thing to note is that i did a factory reset to set the lg smart tv to remove all previously installed app. the funny thing i found out is all the apps are removed but the memory size still show previous installed memory size. meaning when i have all the app installed the memory size is 4.2GB out of 4.49GB. after factory reset it is still 4.2GB out of 4.49GB.

    Feedback to LG but they simply just give an unacceptable explanation.

    Hope you guys here have found the new solution.

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  23. Worked for me but I'll be keeping an eye on it

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  24. I did a factory reset so that all the app will be removed and thus memory capacity will be back to where i first bought. But i was surprised that even thought i did a factory reset. the memory is the same as all the apps are being installed. Meaning factory reset does not free up memory space. I think LG needs to do something about this memory issue.

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  25. Thank u seems to be fine now

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  26. It was a bit tricky for me to find, but turning off Quick start seems to of worked. If I don't update then it worked.

    Press settings on remote.
    Select "all settings"
    Select "General"
    Select "Additional Settings"
    Toggle "Quick Start" to off position

    I also turned "Live Plus" off not sire of that helps or hurts but my shows are playing g on Netflix again.

    Hope this helps the ones like me that need their hand held to find what we are searching for.

    I could use a break down of how to clear the browsing history if some is so inclined to assist.

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    Replies
    1. Thank you. I have now written a separate post explaining how to turn off Quick Start https://howardsimpson.blogspot.com/2021/08/lg-tv-turn-off-quick-start-in-settings.html

      Delete
    2. I have also now written a separate post explaining how to clear the browsing history https://howardsimpson.blogspot.com/2021/09/lg-tv-clear-all-browsing-history-data.html

      Delete
  27. Just the turning off Quick Start solved the problem for me. I've got a 55" LG 4k that's probably ~2 years old.

    ReplyDelete

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