The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT: 0x80070964

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This post describes how to fix the error:

The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT: 0x80070964

The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT: 0x80070964

This error can occur when creating a new iSCSI Virtual Disk in Server Manager on Windows.

Cause

This error is a 'device in use' error and can occur if you've previously tried to create an iSCSI Virtual Disk and it failed e.g. with the error Cannot find the Windows PowerShell data file 'ImportExportIscsiTargetConfiguration.psd1' in directory 'C:\Windows\system32\WindowsPowerShell\v1.0\Modules\IscsiTarget\en-GB\', or any parent culture directories.

Resolution

You can delete the disk which previously failed from the list of iSCSI Virtual Disks in Server Manager (you may need to refresh first).  You can also select the option to also delete the vhdx file from the directory 'c:\iSCSIVirtualDisks').

Or you can use a different iSCSI Virtual Disk Name.

The disk then successfully created:

iSCSI disk successfully created


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