Windows couldn't complete the requested changes. Error 0x800F0907

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 In this post, I describe how to fix the error:

"Windows couldn't complete the requested changes.

Because of network policy settings, Windows couldn't connect to the Internet to download files that are required to complete the requested changes. Contact your network administrator for more information.

Error code: 0x800F0907"

Screenshot showing error "Windows couldn't complete the requested changes. Error code 0x800F0907"

Cause

This error can occur when you try to install a Windows feature e.g. .NET Extensibility 3.5 in Internet Information Services:

Screenshot showing 'Turn Windows features on or off' window

And the policy 'Specify settings for optional component installation and component repair' has 'Never attempt to download payload from Windows Update' checked:

Screenshot of policy "Specify settings for optional component installation and component repair"

Resolution 1

To resolve the issue, go to the policy in Computer Configuration > Administrative Templates > System, uncheck the 'Never attempt to download payload from Windows Update' checkbox.

Ensure the policy is updated on the computer e.g. gpupdate.

The Windows Features installer can now proceed by letting Windows Update download the files:

Screenshot of "Let Windows Update download the files for you"

Resolution 2

Alternatively, use DISM to install the feature and specify an alternative source to the Windows installation media e.g.

DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:D:\sources\sxs

Screenshot of DISM in PowerShell


Related Posts

This Microsoft post contains more detail on the .NET Framework 3.5 installation errors.

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