ID Store Error 0x80000007

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This post describes how to fix id store error 0x80000007.

Problem

You're using the XIA Configuration Client to scan your Citrix XenApp Farm and you get id store error 0x80000007 entry not found.

For example:
'The Citrix XenApp farm agent encountered an exception when 'Reading section'. Error executing the command 'command'. Cannot find object with id objectidentifier (0x80000007 Entry not found.).'

Cause

One cause of this error is when objects have been deleted from the Citrix Data Store but they are still referenced by other objects within the Citrix Farm.  The object is marked as "Unknown" when viewed in Citrix AppCenter:

Screenshot showing object marked as Unknown
Screenshot showing object marked as Unknown

Solutions

  • Use Citrix AppCenter to remove the unknown objects
  • Use DSCHECK to clean the Citrix Data Store
Then re-scan your Citrix XenApp Farm with the XIA Configuration Client.

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